Description

A green, aluminium, self-service ticket issuing machine, freestanding. Made for North Eastern Railway (NER) and used on Tyneside Electric Lines, a suburban railway electrified by NER and London North Eastern Railway (LNER)

Community curation - written by a member of the Community Co-production group, who has lived experience of disability, D/deafness and/or neurodivergence: “This immediately made me think of the current proposal to close a large majority of ticket offices and how we’re being encouraged to buy tickets from ticket machines or online – both of which have barriers for disabled people. How does someone with sight loss utilise a ticket machine that is completely touch screen, that may not have audio help? An automated ticket machine can’t help me as a disabled person safely navigate a station on a dark winter evening. Someone who has limited online literacy might not be able to travel if they have to order their ticket online.”